EMPLOYEES & HUMAN RESOURCES • January 21, 2016
4 Ways to Ease Scheduling Headaches at Your Business
1 minute Read
As a business owner, you know your customers must be served no matter what, even if one or more of your employees fails to show up. But when staff is short-handed, customers are unlikely to receive the service they expect. Hiring reliable workers is crucial, but successful businesses also need a flexible, efficient scheduling system to help prevent employee absences.
While many business owners have relied on pen and paper or Excel spreadsheets to schedule their employees in the past, there are now numerous options for online scheduling that can make the process more efficient and prevent employee absences. From basic shared calendars like the one Google offers to free scheduling platforms such as When I Work and PlanDay to robust paid options, there’s a tool that works for every size business.
So, how do you decide which is right for you? Here are four things to consider.
Employee empowerment. Don’t have time to micromanage staff substitutions? A number of cloud-based scheduling platforms allow employees to find their own subs, swap shifts, and update the schedule without your intervention.
Mobility. Employees should be able to access their schedules quickly and easily, so look for a program that is mobile friendly. Some scheduling programs, such as Zip Schedules, offer a mobile app that employees can use to view their schedules on the go.
Automatic updates. If you, your managers, and employees are all using the scheduling software—possibly making changes at the same time—you’ll need a program that updates in real time. Look for cloud-based platforms that allow multiple users with similar permission settings to work simultaneously.
Privacy concerns. Just because your employees work together doesn’t mean they all want to share personal information with each other. Make sure you use a scheduling program that does not display the personal contact info of each user (such as email addresses or phone numbers) for all to see.
Scheduling doesn’t need to be a high-tech process. With a little investment up front, employee scheduling can be efficient and low-stress for you and the rest of your management team.