Customer Service
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October 28, 2016 in Customer Service
Help Your Patients Understand Obamacare by the Enrollment Deadline
If you run a medical office, you may be fielding questions around this time of year from patients still trying to parse the Affordable Care Act, ...
1 minute Read
September 1, 2016 in Customer Service
Required Reading: 5 Books About Customer Service
Small business owners have a host of issues to think about on a daily basis from invoicing and payroll to inventory and fulfillment. Unfortunatel ...
1 minute Read
November 19, 2015 in Customer Service
How to Thank Your Customers All Year Long
By Rieva Lesonsky With Thanksgiving on the horizon, you may be thinking about ways to give thanks to your customers and clients. But why show ...
2 minutes Read
April 30, 2015 in Customer Service
Great Customer Service: Your Most Powerful Tool
There is one powerful edge that you can offer: superior customer service. It takes a healthy customer base to keep your business alive and gro ...
1 minute Read
April 2, 2015 in Customer Service
3 Tips to Improve Your Customer Service
There is one powerful edge that small businesses can offer: superior customer service. Once-a-year promotions aren’t enough to keep a small ...
2 minutes Read
January 5, 2015 in Customer Service
Improve Business by Encouraging Customer Feedback
When you’re running any small business, direct feedback from your customers is essential for continual improvement as well as for customer rete ...
4 minutes Read
January 1, 2015 in Customer Service
Develop a Customer Rewards Program with 3 Items in Mind
If you don’t have a sustainable loyalty program to reward your most valuable customers, you need to implement one – and the sooner, the bette ...
4 minutes Read
December 16, 2014 in Customer Service
By Gene Marks Small business influencer Gene Marks is a guest blogger for CAN Capital. He is a celebrated author, columnist and small busin ...
2 minutes Read
November 24, 2014 in Customer Service
6 Ways to Make Your Customers Happy
By Gene Marks Small business influencer Gene Marks is a guest blogger for CAN Capital. He is a celebrated author, columnist and small business ...
2 minutes Read
November 3, 2014 in Customer Service
What is Good Customer Service?
Small Changes to Customer Service that Deliver Big Payoff It makes good business sense to do everything in your power to keep current customer ...
2 minutes Read